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Parul is a mother, wife, aspiring writer, Occupational Ergonomist and Leader of Customer Success.  She lives in Chicago. Parul’s career began as an Ergonomics Consultant and transitioned through a short time in HR, before pausing again in Tech & Customer Success (CS).

Parul launched her first CS team in 2016, reorganized a large CS team in 2020, and continues to help CS teams grow.

Parul is passionate about helping people through here work in Ergonomics, Wellness, and Tips for Parenting and Business Success.